Department of Management Sciences, City University of Hong Kong
 
  Home Student Alumni  

Research & Consultancy
Research Project
Consultancy Project
Showcase
Research Seminars
Consultancy Projects
 


The Department of Management Sciences prides itself on its collaboration with industry in the search for relevant and useful solutions to the real life problems facing businesses and organizations in the present day. The Department's staff bring in vast regional and international consultancy, executive training and work experience. In addition, the Department's industrial contacts help students in their search for high quality employment

The list of client companies and consultancy tasks undertaken bears witness to this. In Hong Kong, members have carried out consultancy projects or executive training workshops for local organizations such as Mass Transit Railway Corporation, Cathay Pacific Airways and Kowloon Motor Bus (1933) Co. Ltd., etc. Internationally, the Department has worked for American Express, Eastman Kodak and AT&T.


A Sample of Consultancy Projects Conducted for Companies in Hong Kong in the Past Ten Years

Project Title Company
Tenant Satisfaction Surveys to Measure Quality of the Quality Maintenance Contractors of the HKHA Various Quality Maintenance Contractors of the HK Housing Authority
Qualitative Research Citibank (Hong Kong) Ltd
Annual Price Comparison Survey for 2008 to 2012 The Link Management Ltd.
Passenger Satisfaction Survey and Focus Group 2009 The Star Ferry Company Ltd
2008 Passenger Satisfaction Survey Hong Kong Tramways Ltd.
Citigold Tracking 2008 Citibank
Millionaire Survey 2008 Citibank
Customer Service Survey for all properties being managed by MTRC MTRC Property Management Department
Mystery Shoppers Surveys for Sino Properties 2008 Sino Property Management Ltd
Job Search Websites' Users Survey & Focus Groups Monster.com.hk
Market Size Survey 2008 Citibank
Passenger Satisfaction Survey & Focus Group 2008 Hong Kong "Star" Ferry
Acquisition Channel Evaluation Study (Feb 2008) Citibank
Focus group sessions of Route 3 users Route 3 (CPS) Company Ltd.
Compilation of 2008 Performance Indicators for Measuring the Effectiveness of ETV Service Education and Manpower Bureau, HK Govt.
Shuttle Bus Routing and Service Performance Management CB Richard Ellis
Annual Price Comparison Survey for 2008 to 2012 The Link Management Ltd.
Passenger Satisfaction Survey 2008 Hongkong Tramways Co., Ltd.
Millionaire survey and CitiGold Tracking survey 2007 Citibank
Passenger Satisfaction & Opinion Survey 2007 Hongkong Tramways Ltd.
Emperor BEng Programme – 2nd Pilot Survey B2A Consulting Limited
Attrition Model Development and Advisor to the Cathay Pacific on Data Mining Projects Cathay Pacific Airways Limited
Independent Customer Satisfaction Surveys Keung Kee Construction Ltd
CitiFinancial Acquisition Channel Evaluation Study 2007 Citibank
Independent Customer Satisfaction Survey Realty Cheng & Partners & Partners Construction Ltd.
Trainings of SAS Programming and Data Mining to SAS Users SAS Institute
CitiFinancial Acquisition Channel Evaluation Study 2007 Citibank
Professional Training Course on Statistical Data Mining for the Hospital Authority Hospital Authority
Independent Customer Satisfaction Survey for IMS Kwong Tai Builders Co. Ltd.
Executive Training on Business Strategy Shanghai Automobile Industrial Corporation
Survey on Mobile TV & Outdoor Viewing TVB Limited
Survey on BRC Series PCCW Limited
2007 Market Size Survey Citibank
Compilation of 2007 Performance Indicators for Measuring the Effectiveness of ETV Service ETV Unit, Education and Manpower Bureau
Research for Headcount and Shoppers' Opinion Survey Henderson Sunlight Asset Management Ltd.
Independent Customer Satisfaction Survey Allied Fine Engineering Ltd.
Headcount and shopper surveys at various plaza Henderson Sunlight Asset Management Ltd.
CRM Response Timeless 2007 Survey Citibank
Survey on Retirement and Medical Needs Blue Cross (Asia-Pacific) Insurance Ltd.
Broadband Survey 2007 PCCW
Provision of Customer Satisfaction Survey BZA Consulting Ltd.
Centa-City Index Centaline Property Agency Ltd.
Provision Survey on Rechargable Battery Recycling Programme 2007 Environmental Protection Department, HKSAR
Passenger Survey and Focus Group Hong Kong Star Ferry
Acquisition Evaluation Study 2007 Citibank
Millionaire Survey 2006 Citibank
CRM Response Timeliness 2007 Study Citibank
Survey on Digital Territorial TV & Product Sponsorship (Nov 2006) TVB Limited
Provision of Survey on Mainland Travelers for Sino Group Sino Group
Passengers Survey and Focus Group Study HK Tramways Ltd.
SME Index Survey 2006-2007 HKPC
3G Market Analysis and Product Sponsorship Survey (Oct 2006) TVB Limited
Citigold Tracking 2006 Citibank
Independent Customer Satisfaction Survey for IMS Keung Kee Construction Ltd.
ACE Project for Instant Insurance Citibank
Cost for the ACE Test for 18x Campaign Citibank
Broadband Internet Services (data collection) Mr. Edmund Chan
Home Availability Tracking & Flat TV Survey TVB Limited
2006 Mini-Survey Otis Elevator Company (HK) Ltd.
Browsing Behaviour Survey for Users of Online Jobsites Monster.com HK Ltd
360 Speedpost Opinion Survey B2A Management Consultants Ltd.
Retirement Survey BOCG Life Assurance Co. Ltd.
World Cup 2006 Survey TVB Limited
ACE Test Citibank
Data Analysis School of Nursing, HKPU
Donor Service Operation Review, Develop the best practice of workflow Hong Kong Red Cross
Customer Satisfaction Survey Cherron
Executive Training on the topic related to economic situation in Hong Kong Rotman School of Management, University of Toronto
Provision Survey on Welcome Selective Stores (10 stores) U.S. Meat Export
Market Research Cost - HSBC Survey Citibank
Independent Customer Satisfaction Surveys Cheung Kee Fung Cheung Construction Co. Ltd.
Provision of "Mystery Shopper Survey Services from Jun to Dec 2006" SINO Estate Management Ltd.
Survey on Compilation of 2006 Performance Indicators for Measuring the Effectiveness of the ETV Service ETV Unit, Education and Manpower Bureau - HKSAR
CRM Response Time Test Citibank
Independent Customer Satisfaction Surveys Sing Fat Construction Co., Ltd.
Market Size 2006 Citibank
Citi Financial ACE April 2006 Citibank
Home Availability Tracking Survey TVB Limited
2006 HK GSMB Customer Bofiling IBM China / HK Limited
Broadband Survey 2006 (New Series) PCCW Limited
Seminar on Sampling Methods Education and Manpower Bureau - HKSAR
Qualitative Study on Users of Tai Lam Tunnel Route 3 CPS
Independent Customers Satisfaction Survey Hong Kong Kwong Tai Builders Ltd.
Enterprise Risk Analysis Hong Kong Productivity Council
Survey on Newspaper Reader II Mind Share Communication Ltd.
Survey on Risk Management and Trade Processing Services for the Ledge Furd Industry QRMO Limited
Marketing Research Report Writing & Consultancy Mercado Solutions Associates Ltd.
Survey on the Insomina of the Middle Age and the Elderly The Hong Kong Society for the Aged
Further Study for Safety Effectiveness of Pedestrian Flashing Green Countdown Display Transport Department, HKSAR
Survey on Post Campaign Analysis for Advertisers Johnson & Johnson & Category Analysis (3G & Digital Product) Jan 2006 TVB Limited
Domestic Energy End-Use and Load Research Survey 2005/2006 CLP Power
Centa-City Index Centaline Property Agency Ltd.
Independent Customer Satisfaction Surveys for HKHA Contract Union Contractors Ltd.
Newspaper Leadership Survey II Oracle Added Value
The HKIE Employment Survey 2006 Hong Kong Institute of Engineers
Millionaire Survey Citibank
Citi Financial Loan ACE Study Citibank
Survey on Post Analysis for Advertiser & Category Analysis (Nov 2005) TVB Limited
Salary Index Project - Main Study (Merchandising) Career Times
Corporate Growth Research Hong Kong Productivity Council
Web Log Analysis Cathay Pacific Airways Ltd.
Broadband Survey PCCW Ltd
Opinion Survey on Male Homosexuality Hong Kong Policy Research Institute Ltd.
Financial Loan ACE Study Citibank
Passenger Satisfaction Survey & Focus Group Sessions Hongkong Tramways Limited
Mainland Trader Survey 2005 Oracle Added Value
Bank U & A Study Oracle Added Value
Customer Service Survey 2005, Property Management Department MTR Corporation Ltd.
Survey on Rechargeable Battery Recycling Programme Environmental Protection Office, HKSAR
Portfolio Finance Survey Citibank
SME Index Survey (2005-2006) Hong Kong Productivity Council
Survey on Max-Saving Citibank
Newspaper Readership Survey Oracle Added Value
Newspaper Reading Habit Survey MAXUS Communication Ltd.
Survey on 2036 & Lord of the Rings Post - Analysis - Aug 2005 TVB Limited
Survey on Lord of the Rings Pre-analysis and Pay TV Market (Aug 2005) TVB Limited
Survey on Home Availability and Role of TV in Daily Life TVB Limited
Attrition Model Development Cathay Pacific Airways Ltd
Independent Customer Satisfaction Survey for Maintenance and the Vacant Flat Refurbishment for Cheung Wah, Ka Fuk, Wah Sum & Choi Yuen Estate Realty Cheung & Partners Construction Ltd
Independent Customer Satisfaction Survey for HKHA Contract Sun Fook Kong Construction Co.
Independent Customer Satisfaction Surveys in the Yuen Long District Area Sun On Engineering Co. Ltd
Independent Customer Satisfaction Survey for Shan King, Tin Chak, Tin Yat, Shui Pin Wai & Long Ping Estate Sun On Engineering Co. Ltd
Attrition Model Development Cathay Pacific Airways Ltd
Independent Customer Satisfaction Survey for Maintenance and the Vacant Flat Refurbishment for Tai Po, North and Tseung Kwan O Wecon Limited
Independent Customer Satisfaction Survey Chung Shing Construction Co. Ltd
Study on Career Development Road Map for Manufacturing and Industrial Engineering in Response to the CBPA Hong Kong Productivity Council
Survey about voting rights of SM and GM at Functional Constituency in the Legislative Council Election HKIE
Contact Lens U & A (HK) Oracle Added Value
Passenger Survey and Focus Groups Hong Kong Star Ferry
Survey on Garment Industry - Analysis and Reporting HKPC
Independent Customer Satisfaction Survey for DTC for the Maintenance and Vacant Flat Refurbishment for Ha Kwai Chung, Tsuen Wan and Islands District 2004/2006 Keung Kee Construction Limited
Survey on Long Far, Star Wars Post-Analysis and Alternative Terrestinal TV Viewing Behavior TVB Limited
Market Size Estimation Citibank
Independent Customer Satisfaction Survey for HKHA Sun Fook Kong Construction Ltd
Independent Customer Satisfaction Survey for DTC for HK East Keung Kee Construction Ltd
Industrial Trade Show: Its Performance Measurements and Success Determinants Esther Li
Survey on Star Wars Be-Analysis and Alternative Terrestinal TV Viewing Behavior TVB Limited
IP & DXP Study Federal Express
Opinion Survey on Relocating the Bus Terminus in Front of the TST Star Ferry Pier Harbour City Estates Ltd
Opinion Survey on Pack Sha Road Pedestrian Scheme Transport Department, HKSAR
Survey on Relocating the Bus Terminal in Front of TST Star Ferry Pier - Passenger Survey The Star Ferry Company Ltd
Compilation of 2005 Performance Indicators for Measuring the Effectiveness of ETV Service Education & Manpower Bureau
Customer Satisfaction Surveys for various Quality Maintenance Contractors of the Housing Authority Various QMCs of Housing Authority
Opinion Survey on the Western Kowloon Development Cheung Kong Holdings Ltd
Mystery Shopper Survey Sunday Communication
Survey on Impact of TV Viewing Behavior by Alternative TV Viewing Series - March 2005 TVB Limited
Ocean Terminal Cruise Passenger Satisfaction Survey Wharf China Co Ltd
Customer Satisfaction Survey Fong Wing Shing Construction Co Ltd
Passenger Satisfaction Survey 2005/2006 Transport Departmet
DDAO IMP Project CEED Consulting Company Ltd
On-line Shopping and Payment Behavior Study PCCW Limited
Survey for Non-prime Mortgage Citibank
Survey on Registered Students' Training Needs HKICPA
Research on Behavioural Risk Factors 2005 Department of Health - The Survedlance and Epidemirology Branch
Customer Satisfaction Surveys for Estate Maintenance in Kowloon East Wanson Construction Co Ltd
Survey on Audience Comment Towards the Scheduling of the Story of Qill and Category Analysis of Digital Camera - December 2004 TVB Limited
Surveys on I.T. Fall Usage - ACE Research Citibank
Statistical Analysis fo Survey Results Lingnan University
Survey on Be-Jurassic Park 3 & Pearl Tracking - November 2004 TVB Limited
Survey for FedEx Ship Manager Program Federal Express
Opinion Survey on the Small and Medium Enterprise (SMB) in Hong Kong PCCW
On the Job Training and Customer Segmentation Exercise for Cathay Pacific Airways GAMA Technology Ltd
Conduct Various Surveys on Social and Economic Issues HK Policy Research
Effective Study of Self Vision Banner, Take-one Ebizal Marketing (HK) Ltd
Hong Kong @ Work 2004 Aon Hong Kong, Aon Consulting
Surveys for Acquisition Channels Evaluation Citibank
Opinion Survey on SME in Hong Kong PCCW Limited
Customer Satisfaction Surveys for Maintenance Work at Kwai Fong and Lower Wong Tai Sin Estates Wecon Limited
Telephone Survey on Olympics and Pearl Tracking and Post MI2 Television Broadcasts Limited
Customer Satisfactions Surveys in Lai King and On Yam Estates Sun On Engineering Co Ltd
Customer Satisfaction Survey Hong Kong Youth Hostles Association
Competitiveness Study Dept of Decision Sciences and Managerial Economics, Chinese University of Hong Kong
Public Opinions on the Hong Kong Institution of Engineers The Hong Kong Institution of Engineers
Technology Survey Datacap
Customer Satisfaction Survey HKCSL Ltd
Express Delivery to US Service Research Federal Express
Port Out and Pork Back Survey 2004 and Survey for Loyal Customers 2004 PCCW Ltd
The Study of Trade Exhibition in Hong Kong Strategic Financial Relations
Telephone Survey exTV
Customer Satisfaction Survey for District Work Order Sun On Engineering Co Ltd
Periodic Customer Satisfaction Surveys on Maintenance Services Provided Keung Kee Construction Ltd
Conduct a Survey for Hong Kong Peoples Arts and Cultural Activities Hong Kong Policy Research Institute
Passenger Satisfaction Survey and Focus Groups Hong Kong Star Ferry
Survey on Elderly Payment Method Hong Kong Tramways Ltd
Post Advertising Survey Fairwood Group
Independent Customer Satisfactions Surveys at Shatin South Fong Wing Shing Construction
Mystery Shoppers Survey Sino Property Group
Customer Satisfction Surveys for Estate Maintenance Works by Stages Sing Fat Construction Ltd
Customer Satisfaction Survey Wilson Parking (Hong Kong) Ltd
Measuring Public Opinions on the Improvement Project at the Ocean Terminal Wharf China Limited
Surveys on Unsecured Loans and Acquisition Channels Citibank
Customer Satisfaction Surveys for HA Maintenance Contracts in Kowloon East District Union Contractors Limited
Independent Customer Satisfaction Survey Hop Lee Builders Co Ltd
Customer Satisfaction Survey for Tsuen Wan District and Hong Kong West District Hong Kong Macau (Asia) Engineering Co Ltd
IPB Survey Citibank
Readership Survey for Society's Journal Hong Kong Society of Accountants
Port Out and Port Back Survey for December 2003 Pacific Century CyberWorks Ltd
Survey for the Effective of Airport Advertisting Program Citibank
Customer Satisfaction Survey at Nam Cheong Estate Sing Fat Construction Co Ltd
Telephone Survey for the Department of Health Hong Kong Policy Research Institute Ltd
Opinion Survey on Public Awareness Narner Brothers
Customer Satisfaction Surveys at Shek Wai Kok, Tai Wo Hau and Kwai Shing West Estates Keung Kee Contruction Limited
Customer Satisfaction Survey for Pierhead Garden & Pierhead Plaza Pierhead Garden Management Co Ltd
Inbound Analysis Survey Federal Express
Independent Customer Satisfaction Survey for Maintenance Works at Kin East District Sun Fook Kwong Construction Co
Hong Kong @ Work 2003 Aon Hong Kong, Aon Consulting
The Study of Trade Exhibition in Hong Kong Strategic Financial Relations
Customer Attitude towards off-shore Banking Services Citibank
Survey for Accounting Professional Qualification Hong Kong Society of Accountants
Preparation of an Acturarial Study for SEN Project Link Work Communication (HK) Ltd
Customer Satisfaction Survey for Estate Works Order at Kowloon West Sun On Engineering Co Ltd
Shopping Centres Headcount Survey Sun Tuen Mun Centre Management Co Ltd
Acquisition Channel Evaluation Study Citibank
SME Index Survey 2003-2004 Hong Kong Productivity Council
Customer Satisfaction Survey for Replumbing Works at Cheung Fat Estate Wan Chung Group
Post Campaign Survey (Broadband Internet) Pacific Century CyberWorks Ltd
Study on IDD Service of PCCW Pacific Century CyberWorks Ltd
Development of Energy Indicators and Benchmarks for Buildings & Energy Efficient Buildings Hong Kong Productivity Council
Customer Satisifaction Survey for District Orders Sun On Engineering Co Ltd
Tracking Pool on Public Perception of Hospital Authority Hospital Authority
Customer Satisfaction Survey for Replumbing Works at Lai King and Lai Yiu Estates Kwong Tai Builders Co Ltd
Readership Survey of Accountants Hong Kong Society of Accountants
A Study on Building a New Golf Field in Hong Kong iPR Asia Ltd
Passengers¡¦ Opinion Study for Hong Kong ¡§Star¡¨ Ferry The ¡§Star¡¨ Ferry Company Limited
Customer Satisfaction Survey for Tsuen Wan District and Hong Kong West District Hong Kong Macau (Asia) Engineering Company Limited
Statistical Consultation to ¡§Enhancement to the Trip Matrix Estimation Procedure in the LTS-3 Model¡¨ Department of Civil Engineering, The University of Hong Kong & Transport Department, Hong Kong Government
Hong Kong Prospect Segmentation Federal Express
Independent Customer Satisfaction Survey for Hop Lee Builders Hop Lee Builders Co Ltd
Independent Customers Satisfaction Survey for Replumbing Works at Nan Cheong Estate Sing Fat Construction Co Ltd
Independent Customers Satisfaction Survey at Kwai Fong Estate Build Jet Engineering Ltd
Surveys on Various Social and Economic Issues Hong Kong Policy Research Institute Ltd
Customer Segmentation & Attrition Prediction Models Hong Kong Jockey Club
Customer Satisfaction Survey for Works Orders in Shum Shui Po and HK East Chun Wo Construction & Engineering Co Ltd
AsiaOne Service Enhancement Survey Federal Express
Pre- & Post-Campaign Study Pacific Century CyberWorks Ltd
Estate Management Survey at Pierhead Garden and Pierhead Plaza Pierhead Garden Management Co Ltd
Estate Management Survey at Sun Tuen Mun Centre and Sun Tuen Mun Shopping Centre Sun Tuen Mun Centre Management Co Ltd
Estate Management Survey at Royal Ascot and Plaza Asset Royal Ascot Management Co Ltd
Customer Satisfaction Survey at Lei Tung Estate Keung Kee Construction Ltd
Port-out and Port-back Study Pacific Century CyberWorks Ltd
Building a Gas Station at Tai Lam Bus Interchange Wilson Transport Consulting Ltd
SME Index Survey 2002-2003 Hong Kong Productivity Council
Opinions Towards Switching Telephone Service Provider Pacific Century CyberWorks Ltd
Risk Tolerance of Investment for Walk-in Clients Wing Lung Bank
Customer Service Survey for MTRCL MTR Property Management
Passenger Satisfaction Survey and Focus Groups Hong Kong Tramways
Research Study on the Benefits of Pedestrian Flashing Green Countdown Display Transport Department
Customer Survey for Maintenance Works at King Lam Estate Hong Kong Kwong Tai Builders Ltd
Passenger Survey and Focus Groups The "STAR" Ferry Company Ltd
Travel Characteristics Study 2002 (Pre-Pilot Household Interview Survey) ARUP Ove Arup & Partners HK Ltd
Survey of Ancillary Service Fees Federal Express
Evaluation of FedEx Shipping Assistant Federal Express
Development and Compilation of Performance Indicators for Measuring the Effectiveness of the ETV Service Education Department, Curriculum Development Institute
Customer Satisfaction Survey at Lei Cheng Uk Estate Sing Fat Construction Company Limited
Transport Network Reliability Analysis Department of Civil & Structural Engineering, The Hong Kong Polytechnic University
A Survey Relating to Student's Attitude and Motivation to Study Language Hong Kong Policy Research Institute Limited
Race Turnover and Customer Profile Studies Hong Kong Jockey Club
Needs Segmentation Survey for Fed Ex SAS Institute Limited
Development of a Decision Support System for Customers Access Control Vanyu Trading Company
Survey on Effectiveness of Publicity of Campaign Hong Kong Policy Research Institute Limited
Development of a Decision Support System for Customers Access Control Network Vanyu Trading Company
Statistical Consultation for a Nursing Project Department of Nursing and Health Science, The Hong Kong Polytechnic University
Teaching SAS Course on Market Research SAS Institute Limited
Survey for the Feasibility Study of Opening an Office in Shenzhen Prime Credit Limited
Course Development on Economic Management for Senior Government Officials in China Hong Kong Productivity Council
Seminar on Wealth Management Citic Ka Wah Bank
Survey for the Feasibility Study of Opening an Office in Shenzhen Prime Credit Limited
Passenger Opinions Study for Hong Kong Tramways Hong Kong Tramways Limited
Passenger Opinions on the Star Ferry The Star Ferry Company Limited
Customer Satisfaction Survey Dragon Air
SME Index Survey 2000-2001 Hong Kong Productivity Council
A Pilot Study on a Fall Prevention and Restraint Reduction Program in a Local Nursing Home Department of Nursing and Health Science, Hong Kong Polytechnic University
Public Attitude on Establishing a Ferries Wheel in Tsim Sha Tsui Wharf Limited
Feasibility Study of Setting up a Visual Art Academy in Hong Kong Hong Kong Institute of Vocational Education
Principal Index Principal Insurance Company Limited
Potential of Automobile Leasing Program Wilson Group
MTR Fare Survey 2001 Mass Transit Railway Corporations
Randomization of Phone Numbers 20,000 Residential Phone Numbers of Research The Chinese University of Hong Kong
Lift Traffic Simulation for the Redevelopment and Expansion of Pok Oi Hospital Y & A Professional Services Limited (on behalf of Hospital Authority of Hong Kong)
Development of Energy Consumption Indicators and Benchmarking for Selected Energy-Consuming Groups in Hong Kong CDM International Limited
Training on Service Quality Management 3 Wells Watch Industries Limited
The Use of Cohen-Mansfield Agitation Inventory in the Assessment of Agitation in People Department of Nursing & Health Sciences, Hong Kong Polytechnic University
The Survey on Movie-going Habits in Hong Kong Hong Kong Policy Research Institute Ltd
The Empirical Study of Buyer-Seller Relationships ¡V The Hong Kong Consumer Dymocks Franchise Systems (China) Limited
Survey of Types of Investment of Hong Kong People Asia Market Intelligent
Electronic Components Sales Representative Survey California Micro Devices
Usage of On-Street Parking Meters in Hong Kong in Late Evening Hong Kong Parking Limited
Horlik Penentration Survey Asia Market Intelligence
SME Index Survey 2000-2001 Hong Kong Productivity Council
The Best Organizational Structure for Delivery Excellent Customer Service Hong Kong Association for Customer Service Excellence
Sunday Morning Post Readership and Careers Post Survey South China Morning Post
Information Technology Capability Assessment and Reengineering e-Consultants Company Limited
Service Quality Expectations of Mobile Telephone Services Smartone Mobile Communications Limited
Stock Investors Survey Hong Kong Productivity Council
New Souvenir Market Sensitivity Survey Kowloon Canton Railway Corporation ¡V East Rail Division
Development of Quality Assurance System (Integrated Logistics System) Sino-forest Corporaton
Hong Kong as an Air Hub, why & how? Sun Hung Kai Properties
Training for CitiBank Worldbridge Holding Limited
Comparison of Students¡¦ Result in Two Classes The British Council
Academic and Business Consultant on Online Education Training and Consultancy Venture Learn on the Net (Hong Kong) Limited
Home Consumer Electronics Survey Survey & Statistics Institute, Beijing Broadcasting Institute
Study on Electronic Job Databases South China Morning Post Publishers Limited
Business Expense Survey Hong Kong Productivity Council
Market Research for New Program for LGV Learner Hong Kong School of Motoring
Survey on Postal Delivery Service Advanced Management Consultants Limited & Hong Kong Post
Generate a Sample Frame (Telephone List) Chinese University of Hong Kong
Survey on Relationship between Theatre and Society Theatre Space
Survey on Game Magazine Reading Habit Creative Publication Limited
Review of the Annual Traffic Census Transport Department
Floral Distribution Feasibility Study Hong Kong Association of Freight Forwarder Agents
Change Strategies for Hong Kong Transporters and Exporters Study and Presentations to SMES Hong Kong Productivity Council
Study on Sea-Air Service Air Freight Forwarding Center
Company Survey Hong Kong Productivity Council
Customer Satisfaction Survey and Customer Perception Survey Lam Soon Food Industries Limited
Service Breakthrough Questionnaire Design Hong Kong International Terminals Limited
Investigating the Effect of Different Style of Comprehension Tests to Student's Performance English Department of Lingnam College
Autopay Survey China Light & Power Company Limited
Banking Customer Benchmarking Study Standard Chartered Bank
Transportation Customer Benchmarking Study AMR Services Corporation
Survey on CLP Payment Method China Light & Power Company Limited
Service Quality Survey Hong Kong and Shanghai Banking Corporation
Benchmarking Study on Payment Process Business Office -Procurement, City University of Hong Kong
Careers Post Focus Group South China Morning Post Publishers Limited
Survey of Frequent Tunnel Travellers Autotoll Limited
Student Expenditure Survey 1998 Student Financial Assistance Agency, Marketing Decision Research
Domestic Energy End-user Survey 1999 China Light & Power Company Limited
Passenger Opinion Study and Survey for HK Tramways and Star Ferries Wharf Transport Investments Limited
Tenant Survey 1998 Hong Kong Housing Society
VMV (Vision, Mission, Values) Deployment Emerson & Associates
Strategic Planning for Team System Building Vitasoy International Holdings Limited
Headcount Study for Critical Section Flow in 1998 Kowloon Canton Railway Corporation ¡V East Rail Division
Training on Strategic Marketing World Bridge Holding Limited
Ka Wah Bank Survey Freeway Communications Limited
Analysis of Turnaround Time in Service Industry Insurance Quality Club
Strategic Planning Workshop East Asia Actoa Life Insurance
Customer Satisfaction Analysis St. Honore¡¦s Cake Shop
Training on Marketing Planning for the Next Century World Bridge Holding Limited
Exporatory Study on Consolidation Services in AFFC Sun Hung Kai Properties Group
Study on Expected Aircraft Services Sir Elly Kadorie Company Limited
Statistical Consultant to Evaluation of Park and Ride Trial Scheme in Sheung Shui Transport Department, Hong Kong Government
MTR Fare Increase Survey 1998 Mass Transit Railway Corporation
Quality Management System Establishment Alliance Technical Services
Study on the Book Delivery System Commercial Press (Hong Kong) Limited
Training of Strategic Planning for the Next Century World Bridge Holding Limited
Vision, Mission & Strategic Direction Planning Vitasoy International Holdings Limited
Workshop on Face-to-face Interviewing Technique The Kowloon Motor Bus Company (1933) Limited
Developing Data Warehouse Deployment Plan Alliance Technical Services/ IBM/ Standard Chartered
Improvement of Service Quality E & N Associates
Opinion Survey of Residents Towards Public Transportation Service in Yiu Tung & Hing Tung Estates Eastern District Office / Eastern District Board
Relationship Between Trade Credit and Business Performance in Export Sector Hong Kong Export Credit Insurance Corporation
Development of a Workforce Management System SmarTone Mobile Communication Limited
Reengineering Training & Consultation Information Technology for Reengineering
Analysis of Water Quality and Sediment Data for the Port Shelter Water Control Zone Environment Protection Department, Hong Kong Government
HKSM Marketing Survey Hong Kong School of Motoring
Business Reengineering for Services Call Center of Jardine Office System Jardine Office Systems
Writing of Resource Materials for the New Secondary Mathematics Curriculum Education Department, Hong Kong Government
ECIC Customer Expectations Study Hong Kong Export Credit Insurance Corporation
Passenger Survey on Mid Life Refurbished Train Kowloon Canton Railway Corporation ¡V East Rail Division
Passengers Profile Study and Focus Groups for Hong Kong Transways & Star Ferries 1997 Wharf Transport Investment Limited
Simulation Modelling for Pik Uk Prison Price Waterhouse Management Consultants
Analysis & Design of Service Quality for Airport Foreign Exchange Services Sun Hung Kai Properties
CD-ROM Project Sony Systems Design International Pte. Limited
Development of Computerized Container Tracking System Mid-stream Holdings (Hong Kong) Limited
1997 MTR Fare Increase Study Mass Transit Railway Corporation
Air-conditioned Bus Service in Shum Shui Po District Working Group on Air-conditioned Bus Services - Shum Shui Po District Board
Benchmarking & Customer Analysis & Modelling Alliance Technical Services
KCRC Passengers Profile Study 1996 Kowloon Canton Railway Corporation
Securities Research Adviser Po Kay Securities & Shares Company Limited
Future Office Demand at Chak Lap Kok Airport Freight Forwarding Center
Service Improvement of TCT & LRT Routes Kowloon Motor Buses (1993) Company Limited
Analysis of Water Quality and Sediment Data for the Victoria Harbour and Vicinity Environmental Protection Department, Hong Kong Government
Simulation Study of Hospital Lift System: A Performance Evaluator - Predictor Hospital Authority
Feasibility Study of Vessel Systems for Landfill Pacific Waste Management Limited
Site Selection Study for Air Freight Forwarders Airport Freight Forwarding Center
Development for a Productivity Measurement System Electrical and Mechanical Services Department
Survey for Bus Routes 43X, 46X and 47X Kowloon Motor Bus (1993) Company Limited
Opinion Survey on Extending Solicitor's Rights of Audience Attorney General's Chamber, Hong Kong Government
Feasibility Study on Opening a Superstore in Hong Kong Wing On Department Stores Company Limited
Forecasting Model for Hong Kong Refrigerating Company The Hong Kong Refrigerating Company Limited
Determining Optimal Shipping Policies for Hong Kong Refrigerating Company The Hong Kong Refrigerating Company Limited
Concessionary Fare for the Elderly After Survey Joint Transportation Operator Groups
Future Public and Private Sector Housing Demand Forecast over the Period 1995 - 2000 Pricerite Group Limited
Feasibility Study of Pneumatic Tube System at the North District Hospital Hospital Authority
Survey on Customer's Opinion about Video/Laser Disc Insurance Plan for KPS Video Express American International Underwriter Limited
Survey on End-use Energy Consumption China Light & Power Company Limited

Centa-City Index|Consumer Satisfaction Index|HK Sustainable Development Index|Statistical Consulting Unit (SCU)