Introduction

Managing operations and supply chains management refers to the art of managing the flow of materials and products from source to user. In order to build up your quantitative and qualitative skills, you will learn what operations management of an individual organization is all about and then how the operations management of an individual organization fits within a larger supply chain.

With this learning process, the knowledge you will be equipped with includes: the activities of sourcing and purchasing; conversion including capacity planning, technology solution, production scheduling, and materials planning; inventory management and inbound and outbound transportation; the linkage with the customer service, sales, promotion, and marketing activities; information technology for efficient supply chain and logistics management; and managing the information flow to support efficient trade and customer-supplier relationship by taking advantage of various electronic commerce enabling technologies, such as electronic data interchange (EDI) and the Internet.

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