Healthcare delivery worldwide has been fraught with high cost, low efficiency and poor quality of patient care service. Hong Kong is no exception, and the quality of service provided to patients has been far from exemplary. For instance, it is not uncommon that the waiting time for certain routine surgeries at public hospitals could be as long as 18 months. Further exacerbating the problem is the aging of the population: the number of people of age 65 and above is fast approaching 15% of the general population in Hong Kong, and this statistic is increasing by about one percentage point every year.
The objective of this project is to help develop a quality-and-efficiency driven healthcare delivery system in Hong Kong that is built upon data analytics and compatible to the Internet age. Our research plan calls for in-depth studies on problems in two topical areas:
(1) hospital resource planning,
(2) healthcare data analytics,
to address a common theme -- "better care at affordable cost." Novel features of the proposal include: addressing healthcare delivery in Hong Kong in the context of business services innovation, the focus on quality-and-efficiency driven strategies and systems-oriented solutions, and the emphasis on networked resources and human-centric characteristics in healthcare delivery.
We have assembled a team of specialists, local and international, with a multi-disciplinary nature. Members are established experts with an excellent track record of academic publications, practical applications and collaborative research.