Prof. ZHAO J Leon

PhD - Business Administration
MS - Business Administration
MS - Agricultural Engineering
BS - Agricultural Engineering

Chair Professor of Information Systems

Prof. ZHAO J Leon

Contact Information

Address: 6-249, Lau Ming Wai Academic Building
City University of Hong Kong
Phone: +852 34429318
Fax: +852 34420370
Personal Web:

Research Areas

  • Workflow modeling and design
  • Enterprise knowledge management
  • Social network analysis
  • Modeling, simulation, and control of complex socio-technical systems
  • Services computing and management
  • Financial Information Services
  • Financial Risk Management
  • Social Learning Networks

Dr. J. Leon Zhao is Chair Professor and former Head (2009-2015) of the Department of Information Systems at City University of Hong Kong. He was Interim Head and Eller Professor in MIS, University of Arizona and taught previously at HKUST and College of William and Mary, respectively. He holds Ph.D. and M.S. degrees from the Haas School of Business, UC Berkeley, M.S. degree from UC Davis, and B.S. degree from Beijing Institute of Agricultural Mechanization. His research is on information technology and management, with a particular focus on workflow technology and applications in knowledge distribution, e-learning, supply chain management, organizational performance management, and services computing. Leon's research has been supported by NSF, SAP, and other sponsors. Leon has been associate editor of ACM Transactions on MIS, Information Systems Research, IEEE Transactions on Services Computing, Decision Support Systems, Electronic Commerce Research and Applications, International Journal of Business Process Integration and Management, International Journal of Web and Grid Services, and International Journal of Web Services Research and is on the editorial board of Journal of Database Management. He has co-edited over ten special issues in various IS journals. Leon has been a chair or program chair for numerous conferences including the 2012 IEEE International Conference on Service Economics, the 2011 CIO Symposium, International Conference on Information Systems, the 2010 International Conference on Design Science Research in Information Systems and Technology, the 2009 IEEE International Conference on Services Computing, the 2008 IEEE Symposium on Advanced Management of Information for Globalized Enterprises (AMIGE'08), the 2008 Arizona Exposium on Frontiers of Information Technology and Applications (FITA'08), the 2007 China Summer Workshop on Information Management (CSWIM'07), the 2006 IEEE Conference on Services Computing (SCC'06), the 2005 Workshop on Information Technology and Systems (WITS'05), and the 2003 Workshop on E-Business (WEB'03) among others. He received an IBM Faculty Award in 2005 for his work in business process management and services computing. He received IBM Faculty Award in 2005 and National "Chang Jiang Scholars" Chair Professorship at Tsinghua University in 2009.


Journal Articles
  • Kaiquan Xu, Stephen Shaoyi Liao, Raymond Y. K. Lau, and J. Leon Zhao (2014), "Effective Active Learning Strategies for the Use of Large-Margin Classifiers in Semantic Annotation: An Optimal Parameter Discovery Perspective", INFORMS Journal of Computing, Published Online.
  • Manlu Liu, Daniel Zeng, J. Leon Zhao (2014), "Cooperative Investment Decisions in Community Source Development", International Journal of Information Technology and Decision Making, 13, 1, 5-28.
  • Sherry X. Sun, J. Leon Zhao (2013), "Formal workflow design analytics using data flow modeling", Decisions Support Systems, 55, 1, 270-283.
  • Manlu Liu, Harry J. Wang, J. Leon Zhao (2012), "Technology Flexibility as Enabler of Robust Application Development in Community Source: The Case of Kuali and Sakai", Journal of Systems and Software, 85, 12, 2921-2928.
  • Shaokun Fan, J. Leon Zhao, Wanchun Dou, Manlu Liu (2012), "A Framework for Transformation of Conceptual to Logical Workflow Models", Decision Support Systems, 54, 1, 781-794.
  • Daning Hu, J. Leon Zhao, Zhiming Hua, and Michael Wong (2012), "Network-based Modeling and Analysis of Systemic Risk in Banking Systems", MIS Quarterly, 36, 4, 1269-1291.
  • Daning Hu, J. Leon Zhao, Jiesi Chen (2012), "Reputation Management in an Open Source Developer Social Network: An Empirical Study on Determinants of Positive Evaluations", Decision Support Systems, 53, 3, 526-533.
  • Harry J. Wang, J. Leon Zhao, Guoqing Chen (2012), "Managing data security in e-markets through relationship driven access control", Journal of Database Management, 23, 2, 1-21.
  • Paulo Goes, Noyan Ilk, Wei T. Yue, and J. Leon Zhao (2011), "Live-chat agent assignments to heterogeneous e-customers under imperfect classification", ACM Transactions on Management Information Systems, 2, 4.
  • Daning Hu, Sherry X. Sun, J. Leon Zhao, Xinlei Zhao (2011), "Strategic Choices of Inter-organizational Information Systems: A Network Perspective", Information Systems Frontiers, 13, 5, 681-692.
  • Daning Hu, Sherry X. Sun, J. Leon Zhao, Xinlei Zhao, (2011), "Strategic Choices of Inter-organizational Information Systems: A Network Perspective", Information Systems Frontiers, 13, 5, 681-692.
  • Noyan Ilk, J. Leon Zhao, Paulo Goes, Paul Hofmann (2011), "Semantic Enrichment Process: An Approach to Software Component Reuse in Modernizing Enterprise Systems", Information Systems Frontiers, 13, 3, 359-370.
  • Harry J. Wang, J. Leon Zhao (2011), "Constraint-centric workflow change analytics", Decision Support Systems, 51, 3, 562-575.
  • Alan R. Hevner, Dongsong Zhang, J. Leon Zhao (2010), "Guest Editorial: Introduction to the Special Issue on Modeling and Implementation of Service Enterprise Systems", IEEE Transactions on Services Computing, 3, 2, 86-88.
  • Wanchun Dou, J. Leon Zhao and Shaokun Fan (2010), "A Collaborative Scheduling Approach for Service-Driven Scientific Workflow Execution", Journal of Computer and System Sciences, 76, 6, 416-427.
  • Harry Wang, J. Leon Zhao, Liang-Jie Zhang (2009), "Policy-Driven Process Mapping (PDPM): Discovering Process Models from Business Policies", Decision Support Systems, 48, 1, 267-281.
  • Taedong Han, Carson Woo, J. Leon Zhao (2008), "Recent advances in information technology and systems in the Internet-era", Decision Support Systems, 45, 4, 663-664.
  • J. Leon Zhao, Mohan Tanniru, and Liang-Jie Zhang (2007), "Services computing as the foundation of enterprise agility", Information Systems Frontiers, 9, 1, 1-8.
  • Sherry X. Sun, J. Leon Zhao, Jay F. Nunamaker, Olivia R. Liu Sheng (2006), "Formulating the Data Flow Perspective for Business Process Management", Information Systems Research, 17, 4, 374-391.
  • Hsing Kenneth Cheng, Qian Candy Tang, J. Leon Zhao (2006), "Web Services and Service-Oriented Application Provisioning: An Analytical Study of Application Service Strategies", IEEE Transactions on Engineering Management, 53, 4, 520-533.
  • Daniel Zeng and J. Leon Zhao (2005), "Effective Role Resolution in Workflow Management", INFORMS Journal on Computing, 17, 3, 374-387.
  • Dongsong Zhang, J. Leon Zhao, Lina Zhou, and Jay F. Nunamaker (2004), "Can e-learning replace traditional classroom learning? - evidence and implication of the evolving e-learning technology", Communications of the ACM, 47, 5, 75 - 79.
  • Ramayya Krishnan, Xiaoping Li, David Steier, and J. Leon Zhao (2001), "On heterogeneous database retrieval: a cognitively-guided approach", Information Systems Research, 12, 3, 286-303.
  • J. Leon Zhao and Vincent H. Resh (2001), "Internet Publishing and Transformation of Knowledge Processes", Communications of the ACM, 44, 12, 103-109.
  • J. Leon Zhao, Akhil Kumar, and Edward A. Stohr (2000), "Workflow-centric Information Distribution through Email", Journal of Management Information Systems, 17, 3, 45-72.
  • Akhil Kumar and J. Leon Zhao (1999), "Dynamic Routing and Operational Controls in Workflow Management Systems", Management Science, 45, 2, 253-272.
  • Arie Segev and J. Leon Zhao (1995), "A framework for join pattern indexing in intelligent database systems", IEEE Transactions on Knowledge and Data Engineering, 7, 7, 941-954.
  • Arie Segev and J. Leon Zhao (1994), "Rule management in expert database systems", Management Science, 40, 6, 685-707.