The BBA Global Operations Management major (formerly BBA Business Operations Management) is one of two majors offered by the Department of Management Sciences.

Operations management (OM) is the art and science of transforming ideas into actions.  As cost efficiency, customer responsiveness and operational flexibility have become crucial in the competitive and rapidly changing market, operational excellence has emerged to the forefront of many companies’ strategic concerns.  Through the design of business flows and processes as well as the efficient and effective use of resources, including people, money, time and other resources, OM helps organizations to co-create value with customers, maximize sustainable profits and achieve operational excellence.

The BBA Global Operations Management (GOM) programme aims to enable students to develop student's analytical abilities, problem-solving skills, and technical competence in operations management, operations strategy, and supply chain management in a global context. Many companies are multi-national corporations and serve multiple global markets with products sourced and produced across many continents. In this increasingly interconnected and interdependent global economy, the process of delivering supplies and goods from one place to another is accomplished through technological innovation. The programme provides students with an integrated curriculum combining general business foundation and advanced management topics to prepare them for managerial positions in a global economy. Students will develop a critical appreciation of the roles and impact of operations and supply chain management on the success and growth of an organization. A strategic understanding of how global operations and supply chain, through planning, sourcing, making, delivering, and returning products and services to global businesses and their customers, can achieve competitive advantages. The programme enables students to diagnose operational and business problems, develop and implement solutions for various kinds of multi-national organizations in the financial, commercial, and service sectors.