- Liu, Xiaoxiao; Liu, Qianqian Ben / Superior Medical Resources or Geographic Proximity? The Joint Effects of Regional Medical Resource Disparity, Geographic Distance, and Cultural Differences on Online Medical Consultation. June 2024; In: Social Science & Medicine. Vol. 350
- Wu, Bangan; Liu, Qianqian Ben; Guo, Xitong; Yang, Chen / Investigating patients' adoption of online medical advice. January 2024; In: Decision Support Systems. Vol. 176
- Bo, Yan; Liu, Qianqian Ben; Tong, Yu / The Effects of Adopting Mobile Health and Fitness Apps on Hospital Visits: Quasi-Experimental Study. July 2023; In: Journal of Medical Internet Research. Vol. 25, No. 1
- Zhao, Wei; Liu, Qianqian Ben; Guo, Xitong; Wu, Tianshi; Kumar, Sobodha / Quid Pro Quo in Online Medical Consultation? Investigating the Effects of Small Monetary Gifts from Patients. April 2022; In: Production and Operations Management. Vol. 31, No. 4, pp. 1698-1718
- Liu, Qianqian Ben; Liu, Xiaoxiao; Guo, Xitong / THE EFFECTS OF PARTICIPATING IN A PHYSICIAN-DRIVEN ONLINE HEALTH COMMUNITY IN MANAGING CHRONIC DISEASE: EVIDENCE FROM TWO NATURAL EXPERIMENTS. March 2020; In: MIS Quarterly. Vol. 44, No. 1b, pp. 391-419
- Yu, Yan; Liu, Ben Qianqian; Hao, Jin-Xing; Wang, Chuanqi / Complicating or simplifying? Investigating the mixed impacts of online product information on consumers’ purchase decisions. 2020; In: Internet Research. Vol. 30, No. 1, pp. 263-287
- Karahanna, Elena; Chen, Adela; Liu, Qianqian Ben; Serrano, Christina / CAPITALIZING ON HEALTH INFORMATION TECHNOLOGY TO ENABLE DIGITAL ADVANTAGE IN U.S. HOSPITALS. March 2019; In: MIS Quarterly. Vol. 43, No. 1, pp. 113-140
- Liu, Qianqian Ben; Karahanna, Elena / The dark side of reviews: The swaying effects of online product reviews on attribute preference construction. June 2017; In: MIS Quarterly. Vol. 41, No. 2, pp. 427-448
- Karahanna, Elena; Williams, Clay K; Polites, Greta L; LIU, Ben; Seligman, Larry / Uncertainty Avoidance and Consumer Perceptions of Global e-Commerce Sites: A Multi-Level Model. October 2013; In: Drake Management Review. Vol. 3, No. 1, pp. 12 - 47
- Liu, Ben Q.; Goodhue, Dale L. / Two worlds of trust for potential e-commerce users: Humans as cognitive misers. December 2012; In: Information Systems Research. Vol. 23, No. 4, pp. 1246-1262
- Liu, Qianqian (Ben); Karahanna, Elena; Watson, Richard T. / Unveiling user-generated content: Designing websites to best present customer reviews. May 2011; In: Business Horizons. Vol. 54, No. 3, pp. 231-240
- Dong, Xiaoying; Liu, Qianqian; Yin, Dezhi / Business Performance, Business Strategy, and Information System Strategic Alignment: An Empirical Study on Chinese Firms. June 2008; In: Tsinghua Science and Technology. Vol. 13, No. 3, pp. 348-354
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