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Department of Decision Analytics and Operations

Prof. SHUM Stephen Wan Hang (岑運亨教授)

PhD - Operations Research (MIT)
BSc - Electrical Engineering (UCLA)
BSc - Mathematics (UCLA)

Associate Provost (Quality Assurance and Accountability)
Professor

Prof. SHUM Stephen Wan Hang (岑運亨教授)

Contact Information

Address: 6215, Cheng Yick Chi Building
City University of Hong Kong
Phone: +852 34428571
Fax: +852 34420189
E-mail:
swhshum@cityu.edu.hk

Research Areas

  • Pricing and Revenue Management
  • Supply Chain Management
  • Consumer Behavior in Operations Management

Professor Stephen Shum is currently Associate Provost (Quality Assurance and Accountability). He has been Associate Dean and Interim Dean for the Colleage of Business.  He conducts research in supply chain management, revenue management and the operations-marketing interface, and he teaches courses in operations management and revenue management. He has received RGC  GRF grant for numerous research projects. He was awarded the Dean's Research Excellence Award in 2019 and the College of Business Teaching Excellence Award in 2020. He is an Associate Editor of Naval Research Logistics and Journal of the Operations Research Society, and he is on the Editorial Review Board of Produciton and Operations Management. 

Professor Shum received his PhD in Operations Research from MIT. Prior to that, he received his BSc degrees in Electrical Engineering and Mathematics from UCLA. He enjoys cooking during his free time. 

Awards

Award Title Institution
Best Paper Award Decision Sciences Journal
Honorable Mention, University Teaching Excellence Award City University of Hong Kong
Teaching Excellence Award City University of Hong Kong (College of Business)
Dean’s Research Excellence Award City University of Hong Kong (College of Business)
Nicholson Student Paper Competition INFORMS

Research Grant

  • PI: "Supply Chain Management Under Panic Buying and Hoarding", General Research Grant - Hong Kong Research Grants Council , (2022-2023) , Stephen Shum
  • PI: "Dynamic Sourcing Management with Quality Uncertainty and Consumer Learning", General Research Fund - Hong Kong Research Grants Council , (2019-2021) , Stephen Shum
  • PI: "Inventory Management with Scarcity Effect and Lost-Sales", General Research Fund - Hong Kong Research Grants Council , (2017-2019) , Stephen Shum
  • PI: "Just-in-Time, Cost Uncertainty and Strategic Customers", General Research Fund - Hong Kong Research Grants Council , (2014-2016) , Shum, Chen and Liu
  • PI: "Supply Chain Contracting and Customer Substitution Behavior under Retail Competition", General Research Fund - Hong Kong Research Grants Council , (2011-2014) , Shum and Liu
  • PI: "Contracting, Renegotiation and Competition in Supply Chains", General Research Fund - Hong Kong Research Grants Council , (2008-2010) , Shum and Simchi-Levi

Administrative Assignments

Period Name Position
6/2024 - Now Office of the Provost and Deputy President Associate Provost (Quality Assurance and Accountability)
6/2022 - 5/2024 College of Business Associate Dean (Research and Faculty)
8/2023 - 10/2023 College of Business Dean (Interim)
8/2020 - 5/2022 College of Business Associate Dean (Undergraduate Programs)
1/2014 - 7/2020 BBA in Business Operations Management Program Leader

Publications

Journal Publications and Reviews