Prof. WANG Jianfu (王健夫教授)

PhD - Operations Management (Rotman School of Management, University of Toronto)

Associate Head (DAO)
Associate Professor

Prof. WANG Jianfu (王健夫教授)

Contact Information

Address: 7-283, Lau Ming Wai Academic Building
City University of Hong Kong
Phone: +852 34428349
Fax: +852 34420189
E-mail:
jf.wang@cityu.edu.hk
Personal Web:
https://www.cb.cityu.edu.hk/staff/jwang657/
SSRN Web:
https://papers.ssrn.com/sol3/cf_dev/AbsByAuth.cfm?per_id=2273526

Research Areas

  • Gig Economy
  • Information Technology Operations
  • Service Operations
  • Queueing Economics

Jianfu (Jeff) Wang is an Associate Professor at the City University of Hong Kong's Department of Decision Analytics and Operations. Holding a Ph.D. from the Rotman School of Management at the University of Toronto, his research centers on queueing theory with applications in service operations, healthcare, and revenue management. Before joining City University, he was a faculty member at Nanyang Business School at Nanyang Technological University.

 

Teaching Areas

  • Operations Management
  • Service Operations

Research Grant

  • PI: "Information Technology and Routing Policies in Open-shop Healthcare Systems", General Research Fund - The Hong Kong Research Grants Council , Amount: 283993 (2021-2023) , Jianfu WANG
  • PI: "A Study of Food Delivery Services", Start-up Grant - City University of Hong Kong , Amount: 300000 (2020-2023) , Jianfu WANG
  • PI: "Analysis and Design of On-demand Transport Service Platforms with Sharing Option", Tier 1 Grant - Nanyang Technological University , Amount: SGD48,135 (2017-2020) , Jianfu Wang, Geoffrey Chua, Arvind Sainathan
  • PI: "The Practice of Strategic Idleness and Dynamic Scheduling in Service Operations Management", Start-up Grant - Nanyang Technological University , Amount: SGD80,000 (2014-2020) , Jianfu Wang

Administrative Assignments

Period Name Position
9/2024 - Now Departmental Staffing Committee Member
11/2020 - 6/2024 MScOSCM Director

Professional Activities

Period Client Country / Region Role
2024 - Now Service Science - Associate Editor

Selected Publications

Journal Publications and Reviews
Chapters, Conference Papers, Creative and Literary Works