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Department of Decision Analytics and Operations

Prof. WANG Jianfu (王健夫教授)

PhD - Operations Management (Rotman School of Management, University of Toronto)

Associate Head (DAO)
Associate Professor

Prof. WANG Jianfu (王健夫教授)

Contact Information

Address: 7-283, Lau Ming Wai Academic Building
City University of Hong Kong
Phone: +852 34428349
Fax: +852 34420189
E-mail:
jf.wang@cityu.edu.hk
Personal Web:
https://www.cb.cityu.edu.hk/staff/jwang657/
SSRN Web:
https://papers.ssrn.com/sol3/cf_dev/AbsByAuth.cfm?per_id=2273526

Research Areas

  • Gig Economy
  • Information Technology Operations
  • Service Operations
  • Queueing Economics

Jianfu (Jeff) Wang is an Associate Professor of Management Sciences at the College of Business, City University of Hong Kong. He received his Ph.D. in Operations Management from Rotman School of Management at the University of Toronto. Before joining CityU, he taught at Nanyang Technological University in Singapore. His research interests include queueing theory and its application in service operations, queueing economics, healthcare operations, and revenue management.

Awards

Award Title Institution
M&SOM 2022 Meritorious Service Award INFORMS
Teaching Excellence Award Nanyang Business School, Nanyang Technological University
Nomination for Teacher of the Year Award Nanyang Business School, Nanyang Technological University
Research Excellence Award Nanyang Business School, Nanyang Technological University

Teaching Areas

  • Operations Management
  • Service Operations

Research Grant

  • PI: "Information Technology and Routing Policies in Open-shop Healthcare Systems", General Research Fund - The Hong Kong Research Grants Council , Amount: 283993 (2021-2023) , Jianfu WANG
  • PI: "A Study of Food Delivery Services", Start-up Grant - City University of Hong Kong , Amount: 300000 (2020-2023) , Jianfu WANG
  • PI: "Analysis and Design of On-demand Transport Service Platforms with Sharing Option", Tier 1 Grant - Nanyang Technological University , Amount: SGD48,135 (2017-2020) , Jianfu Wang, Geoffrey Chua, Arvind Sainathan
  • PI: "The Practice of Strategic Idleness and Dynamic Scheduling in Service Operations Management", Start-up Grant - Nanyang Technological University , Amount: SGD80,000 (2014-2020) , Jianfu Wang

Administrative Assignments

Period Name Position
9/2024 - Now Departmental Staffing Committee Member
11/2020 - 6/2024 MScOSCM Director

Professional Activities

Period Client Country / Region Role
2024 - Now Service Science - Associate Editor

Selected Publications

Journal Publications and Reviews