Prof. WANG Jianfu (王健夫教授)

PhD - Operations Management (Rotman School of Management, University of Toronto)

Associate Head (DAO)
Associate Professor

Prof. WANG Jianfu (王健夫教授)

Contact Information

Address: 7-283, Lau Ming Wai Academic Building
City University of Hong Kong
Phone: +852 34428349
Fax: +852 34420189
E-mail:
jf.wang@cityu.edu.hk
Personal Web:
https://www.cb.cityu.edu.hk/staff/jwang657/
SSRN Web:
https://papers.ssrn.com/sol3/cf_dev/AbsByAuth.cfm?per_id=2273526

Research Areas

  • Gig Economy
  • Information Technology Operations
  • Service Operations
  • Queueing Economics

Jianfu (Jeff) Wang is an Associate Professor in the Department of Decision Analytics and Operations at the City University of Hong Kong. He earned his Ph.D. in Operations Management from the University of Toronto's Rotman School of Management. Prior to his current appointment, he was on the faculty at Nanyang Technological University in Singapore. Professor Wang's research program is centered on queueing theory and its applications, particularly in service operations, healthcare management, and revenue management.

Teaching Areas

  • Operations Management
  • Service Operations

Research Grant

  • PI: "Information Technology and Routing Policies in Open-shop Healthcare Systems", General Research Fund - The Hong Kong Research Grants Council , Amount: 283993 (2021-2023) , Jianfu WANG
  • PI: "A Study of Food Delivery Services", Start-up Grant - City University of Hong Kong , Amount: 300000 (2020-2023) , Jianfu WANG
  • PI: "Analysis and Design of On-demand Transport Service Platforms with Sharing Option", Tier 1 Grant - Nanyang Technological University , Amount: SGD48,135 (2017-2020) , Jianfu Wang, Geoffrey Chua, Arvind Sainathan
  • PI: "The Practice of Strategic Idleness and Dynamic Scheduling in Service Operations Management", Start-up Grant - Nanyang Technological University , Amount: SGD80,000 (2014-2020) , Jianfu Wang

Administrative Assignments

Period Name Position
9/2024 - Now Departmental Staffing Committee Member
11/2020 - 6/2024 MScOSCM Director

Professional Activities

Period Client Country / Region Role
2024 - Now Service Science - Associate Editor

Selected Publications

Journal Publications and Reviews
Chapters, Conference Papers, Creative and Literary Works