Fireside Chat: “Bank of Tomorrow”
“Capacity Building for Future Banking” - In June 2020, the Hong Kong Monetary Authority (HKMA), The Hong Kong Association of Banks (HKAB) and The Hong Kong Institute of Bankers (HKIB) conducted an industry-wide study and published a joint paper on “Capacity Building for Future Banking” (the 2020 study). The study assessed potential skill gaps in the banking industry for the period from 2021 to 2025 and provided a roadmap for collaboration among key stakeholders in the banking industry to address future talent needs.
The three critical skill gaps for talent management were identified: (i) technological and data skills, (ii) banking knowledge, such as climate-related business expertise, and (iii) specific soft skills.
In this session, the panelists will share insights on the crucial skill gaps; discuss the future banking talent needs across the various banking services; and share advice on the enhancing skills for tomorrow’s growth opportunities in Banking.
Ms. Serena Mak (Bio)
Executive Director, Sustainable Finance, Institutional Banking Group
DBS Bank (Hong Kong)
Mr. Theodore Mak (Bio)
Managing Director, Head of Retail Distribution
Hang Seng Bank Limited
Ms. Debbie Man (Bio)
Head of Compliance
A top Japanese Bank in Hong Kong
Dr. Kate Kwan (Bio)
Senior Manager, Professional Assessment & Strategic Partnership
The Hong Kong Institute of Bankers |