Prof. WANG Jianfu
王健夫教授
Associate Head (DAO)
Associate Professor
Associate Professor
PhD - Operations Management (Rotman School of Management, University of Toronto)
+852 34428349
Fax
+852 34420189
Office
LAU-7-283
Email
Personal Web
Research Areas
Gig Economy
Information Technology Operations
Service Operations
Queueing Economics
Biography
Jianfu (Jeff) Wang is an Associate Professor of Management Sciences at the College of Business, City University of Hong Kong. He received his Ph.D. in Operations Management from Rotman School of Management at the University of Toronto. Before joining CityU, he taught at Nanyang Technological University in Singapore. His research interests include queueing theory and its application in service operations, queueing economics, healthcare operations, and revenue management.
Administrative Assignments
| Period | Name | Position |
|---|---|---|
| 9/2024 - Now | Departmental Staffing Committee | Member |
| 11/2020 - 6/2024 | MScOSCM | Director |
Professional Activities
| Period | Client | Country / Region | Role |
|---|---|---|---|
| 2024 - Now | Service Science | - | Associate Editor |
Research Grant
PI: "Information Technology and Routing Policies in Open-shop Healthcare Systems", General Research Fund - The Hong Kong Research Grants Council, Amount: 283993 (2021-2023), Jianfu WANG
PI: "A Study of Food Delivery Services", Start-up Grant - City University of Hong Kong, Amount: 300000 (2020-2023), Jianfu WANG
PI: "Analysis and Design of On-demand Transport Service Platforms with Sharing Option", Tier 1 Grant - Nanyang Technological University, Amount: SGD48,135 (2017-2020), Jianfu Wang, Geoffrey Chua, Arvind Sainathan
PI: "The Practice of Strategic Idleness and Dynamic Scheduling in Service Operations Management", Start-up Grant - Nanyang Technological University, Amount: SGD80,000 (2014-2020), Jianfu Wang
Publications
Wang, Jianfu / Privacy Management in Service Systems. September 2022; In: Manufacturing and Service Operations Management. Vol. 24, No. 5, pp. 2761-2779
Wang, Jianfu; Abouee-Mehrizi, Hossein; Baron, Opher; Berman, Oded / Tandem queues with impatient customers. November 2019; In: Performance Evaluation. Vol. 135
Wang, Jianfu; Baron, Opher; Scheller-Wolf, Alan / M/M/c Queue with Two Priority Classes. May 2015; In: Operations Research. Vol. 63, No. 3, pp. 733-749