CityU DBA - Doctor of Business Administration
AACSB EQUIS

5 December 2024

Congratulations to Dr Jacky Tang, Our DBA Graduate, for publishing his paper in Organization Studies

Dr Jacky Tang, our DBA graduate, has recently published his paper, co-authored with Prof Muammer Ozer, our DBA programme director, in Organization Studies.

The paper “Detrimental Effects of Remaining Silent about Operational Concerns at Work: Implications for employee outcomes” focuses on the adverse effects of employee silence on employee outcomes. Although employee opinions play an important role in effective organizational functioning, research shows that employees, paradoxically, tend to withhold their opinions at work. Using a field study and an experimental study, we advance the current understanding of employee silence and show its detrimental consequences for employees’ job performance and creativity and the mechanisms underlying these relationships. Both studies consistently showed that employees’ silence about their work-related operational concerns was positively related to their emotional exhaustion, which was then negatively related to their job performance and creativity. Moreover, they revealed that these relationships were stronger when employees’ internal locus of control and the actionability of their concerns were high rather than low.

Organization Studies (OS) is a Q1 and Financial Times (FT-listed) journal. It is a global, peer-reviewed journal that promotes the understanding of organizations, organizing and the organized, and the societal relevance of that understanding.