We consider a retailer facing heterogeneous customers with initially unknown product preferences. Customers are characterized by a diverse set of demographic and transactional attributes. The retailer can personalize the assortment offerings based on the available customers’ profile information to

Cardiovascular disease is among the leading causes of death worldwide and coronary artery disease (CAD) is the major underlying culprit. Percutaneous coronary intervention (PCI) has proven to be beneficial to patients with acute coronary syndrome, yet its benefit to stable CAD patients is more

Supply chain networks connect products and services with customers, production with consumption, supply with demand. Supply chain networks channel physical, information and financial flows among many self-interested independent decision makers. The complexity and opacity of the supply chain network

We consider a stylized, discrete-time model for an Intensive Care Unit (ICU) in which patients’ health conditions change over time with Markovian probabilities. At any point in time, each patient is in one of two possible health stages, one representing a more serious and the other representing a

We study the effects of waiting time and rescheduling on no-show behavior in an outpatient appointment system for both new and follow-up patients. Previous literature has primarily focused on new patients and investigated the role of waiting time on no-show probability. We offer a more nuanced