Seminar: Inducing Compliance with Post-Market Studies for Drugs under FDA’s Accelerated Approval Pathway

In 1992, FDA instituted the accelerated approval pathway (AP) to allow promising drugs to enter the market based on limited evidence, but requiring manufacturers to verify the drugs’ true clinical benefits through post-market studies. However, most post-market studies are not completed due to many incentive issues, and FDA must endure an onerous process to withdraw an unproven drug from the market when a post-market study is uncompleted.

Seminar:Robust Data-Driven Vehicle Routing with Time Windows

Optimal routing solutions in deterministic models usually fail to deliver promised on-time services in the real world of uncertainty, causing potential loss of customers and revenue. In this study, we propose a new formulation for the data-driven Vehicle Routing Problem with Time Windows (VRPTW) under uncertain travel times that is compatible with the paradigm of distributionally robust optimization.

Seminar: Return Policies in Distribution Channels

Many retailers and manufacturers adopt the practice of accepting product returns from consumers (via money-back guarantee) and retailers (via full-credit returns policy) respectively. While the extant literature focuses on either the manufacturer’s or retailer’s returns policy, this paper investigates both returns policies and finds that the manufacturer’s returns policy can actually induce the retailer’s returns policy by increasing the retailer’s salvage value for consumer returns.

Seminar: From the Classics to New Tunes: A Neoclassical View on Sharing Economy and Innovative Marketplaces

Operations management has the tradition of coming from and going back to real-life applications. It deals with the management of the process of matching supply with demand. The emerging business process in a sharing economy or an innovative marketplace calls for active management from the operational perspective. We take a neoclassical perspective by drawing inspiration from the classic models in operations management and economics.

Seminar: Value of High-Quality Logistics: Evidence from a Clash Between SF Express and Alibaba

Consumers regard product delivery as an important service component that influences their shopping decisions on online retail platforms. Delivering products to customers in a timely and reliable manner enhances customer experience and companies' profitability. In this research, we explore the extent to which customers value a high-quality delivery experience when shopping online.

An Analysis of ``Buy X, Get One Free'' Reward Programs

This paper investigates the effects of reward redemption hurdles in customer reward programs. Our research context is ``buy X, get one free'' (BXGO) reward programs, which incorporate two common redemption hurdles: a redemption threshold (X purchases are required for a free product) and an expiry policy (unused reward points are lost after T periods of inactivity). Our analysis leads to the following results.

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