We welcome Dean Frank Chen

Dean Frank Chen

We welcome Professor Frank Youhua Chen, who took up the reins as Dean of the College of Business on 1 July 2020. Frank Chen is Chair Professor in the Department of Management Sciences, and served as Acting Head and then Head of the Department of Management Sciences from January 2013 to 30 June 2020.

Professor Chen's current research projects span healthcare and service systems, logistics/supply chains, and machine learning applications in operations. He is in charge of "HomAge: Home-based Aging for Transformative Community Care," a large project sponsored by the Bank of China (Hong Kong). HomAge is also a strategic collaboration with the Jockey Club School of Public Health and Primary Care, the Chinese University of Hong Kong, and a number of other social service organisations and medical service providers. The project aims to transform the ecology of institutional elderly care and centre-based health management to an actualisation of aging-in-place with sufficient quality homecare support.

In a previous healthcare project, Professor Chen was the Principal Investigator for CityU's first Theme-based Research Scheme, "Delivering 21st Century Healthcare in Hong Kong - Building a Quality-and-Efficiency Driven System." The project was a trail-blazer in adopting business services innovation as an approach in studying health related issues.

Other projects that have recently attracted funding include "Theoretical Foundations of Contemporary Logistics Management for Harmonized Development of Economy, Society and Environment," a Major Project of the National Natural Science Foundation of China; "On a Random Yield Problem with Nonzero Leadtimes," and "New and Short-life-cycle Product Procurement Decisions: Machine Learning and Risk Control," both Hong Kong RGC Earmarked Research Grants.

Professor Chen's recent research has covered topics such as inventory and revenue management; sustainability in operations; applications of machine learning in operations management and integrated elderly care; and clinical appointment scheduling. He has published widely in leading journals such as Operations Research, Production and Operations Management, and Management Science.

Prior to joining City University of Hong Kong, Professor Chen served on the faculty of the Department of Systems Engineering and Engineering Management, the Chinese University of Hong Kong (2001-2012), and the NUS Business School, National University of Singapore (1997-2001).

Professor Chen holds a Doctoral Degree in Management from the University of Toronto, a Master's Degree in Economics from the University of Waterloo, and a Bachelor's Degree in Engineering from Tsinghua University.