We welcome Professor Frank
Youhua Chen, who took up the
reins as Dean of the College of
Business on 1 July 2020. Frank
Chen is Chair Professor in the
Department of Management
Sciences, and served as Acting
Head and then Head of the
Department of Management
Sciences from January 2013 to 30
June 2020.
Professor Chen's current research
projects span healthcare and
service systems, logistics/supply
chains, and machine learning
applications in operations. He is
in charge of "HomAge: Home-based
Aging for Transformative
Community Care," a large project
sponsored by the Bank of China
(Hong Kong). HomAge is also a
strategic collaboration with the
Jockey Club School of Public
Health and Primary Care, the
Chinese University of Hong Kong,
and a number of other social
service organisations and medical
service providers. The project
aims to transform the ecology
of institutional elderly care and
centre-based health management to an actualisation of aging-in-place with sufficient quality
homecare support.
In a previous healthcare project,
Professor Chen was the Principal
Investigator for CityU's first
Theme-based Research Scheme,
"Delivering 21st Century
Healthcare in Hong Kong -
Building a Quality-and-Efficiency
Driven System." The project was
a trail-blazer in adopting business
services innovation as an approach
in studying health related issues.
Other projects that have recently
attracted funding include
"Theoretical Foundations
of Contemporary Logistics
Management for Harmonized
Development of Economy, Society
and Environment," a Major
Project of the National Natural
Science Foundation of China;
"On a Random Yield Problem
with Nonzero Leadtimes," and
"New and Short-life-cycle Product
Procurement Decisions: Machine
Learning and Risk Control," both
Hong Kong RGC Earmarked
Research Grants.
Professor Chen's recent
research has covered topics
such as inventory and revenue
management; sustainability
in operations; applications of
machine learning in operations
management and integrated
elderly care; and clinical
appointment scheduling. He
has published widely in leading
journals such as Operations
Research, Production and
Operations Management, and
Management Science.
Prior to joining City University of
Hong Kong, Professor Chen served
on the faculty of the Department
of Systems Engineering and
Engineering Management, the
Chinese University of Hong Kong
(2001-2012), and the NUS Business
School, National University of
Singapore (1997-2001).
Professor Chen holds a Doctoral
Degree in Management from the
University of Toronto, a Master's
Degree in Economics from the
University of Waterloo, and a
Bachelor's Degree in Engineering
from Tsinghua University.
