Over the past decade, healthcare providers have made substantial investments in healthcare technologies to improve patient care. However, these huge investments are often used to establish software and infrastructure instead of incorporating cutting-edge technologies into patient care services. Care quality can suffer, especially in terms of efficiency, efficacy, and flexibility. This case study explains how the Advanced Intelligent Information Systems Research Centre of City University of Hong Kong employs artificial intelligence technologies to address key healthcare issues, and provides a comprehensive AI-enabled framework for healthcare providers to improve efficiency, efficacy, and flexibility of care.
Professor Stephen Liao, Professor, Department of Information Systems
Artificial intelligence enabled smart healthcare