People and Research People

People Details


Instructor II

5-239, Lau Ming Wai Academic Building, City University of Hong Kong
+852 34424689
+852 34420370


MSc - Information and Systems Management

Professional Qualifications

QualificationCertifying Organization
MemberBritish Computer Society
ITIL Foundation v3TP
Oracle Database Certified Associate(OCA)Oracle
Cisco Certified Network Associate(CCNA)Cisco
Microsoft Certified Systems Engineer(MCSE)Microsoft

Teaching Areas

Management Information Systems I/II

Business Data Communication and Networking

System Analysis

Business Process Analysis

Business Process Design for E-Business

Knowledge Management

Business Process Management Methodologies

Business Process Management Technologies

Information Systems Service Management

Web Design for E-Commerce

Database Management Systems

Infrastructure and Security Management for E-Commerce

Information Systems for Business Organizations

Outsourcing and Offshoring Management

Information Systems Strategy and Planning

Fundamentals of Information and Electronic Business Systems

Online Service Management

Building Personal and Firm Images in the Digital Society

O2O Services

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Chapters, Conference Papers, Creative and Literary Works

Wai, Ron Kwok Chi; Ling, Hokling Cheung Hok; Yingjun, Josephine Chen; Dimple, Thadani; Rupa, Bandyopadhyay; Yuenkei, Tania Lau; Chun, Anthony Wong Man / Positive effects of reflective eportfolio on overseas exchange learning experience. 2011; CSEDU 2011 - Proceedings of the 3rd International Conference on Computer Supported Education. Vol. 1, pp. 25-35