People and Research People

People Details

Prof. FANG Yulin

Acting Head (IS)

6-275, Lau Ming Wai Academic Building, City University of Hong Kong
+852 34427492
+852 34420370

Research Areas

Knowledge Management and Innovation
IT-Driven Collaboration
Internet-based Service Strategies
Global Business


PhD - Information Systems (Ivey, Western University (UWO))
MPhil - Information Science (University of Bergen)
BSc - Management Information Systems (Fudan University)


Yulin Fang earned his PhD at Richard Ivey School of Business, The University of Western Ontario in Canada. His current research interests include knowledge and innovation management, information systems and open platform strategy, and e-commerce/social media. He was granted College Research Excellence Award in 2014 and College Teaching Excellence Award in 2016. He was a University Teaching Excellence Award finalist in 2009-2011 and one of the President's Award recipients in 2016.

Yulin has been active in contributing to the global research community. He is a Senior Editor for Information Systems Research and Information Systems Journal, and a Co-Editor-in-Chief at Information Technology & People. He was an Associate Editor for several leading journals, including MIS Quarterly, Information Systems Research, Information Systems Journal, and Information & Management. He was awarded the Associate Editor of the Year (2015) for his editorial services to Information Systems Research. He has also regularly served as a track co-chair for International Conference on Information Systems and Pacific Asia Conference on Information Systems since 2013.

Yulin has published 60 research articles in renowned management and information systems journals, including MIS Quarterly (MISQ), Information Systems Research (ISR), Journal of Management Information Systems (JMIS), Journal of the Association for Information Systems (JAIS), Strategic Management Journal (SMJ), Journal of Management Studies (JMS), Organizational Research Methods (ORM), Journal of Operations Management (JOM), Journal of Organizational Behavior (JOB) among others. He has won many best paper awards. For example, his research on open source software communities won the 2009 Senior Scholars Best IS Publication Award by the Association for Information Systems (AIS). His research on e-commerce was recognized as one of the most highly cited and highly influential papers in 2014 by Emerald Publishing. His research on intra/inter-firm knowledge transfer in multinational enterprises was a finalist for the Samsung Best Paper Award and the Carolyn Dexter Award at the Academy of Management (AOM) in 2010. His research on virtual teams was the Best Paper Runner-Up at Organizational Communication and Information Division at AOM 2016.

Yulin has taught courses such as Introduction to MIS and Business Research Methods at MBA, EMBA and DBA levels. He has collaborated with University of Queensland to supervise many cross-cultural student consultant teams at the master level, who successfully delivered management/information systems consulting projects to fast-growing firms in emerging, Internet-empowered industries.

Yulin practiced as a management consultant with Accenture and Arthur Anderson before pursuing a PhD. He was specialized in (e-)business strategy, marketing strategy and IT strategic planning. He also provided independent consultancy services on knowledge/Innovation management for Canadian Government and Alcatel Global.

Yulin is a professional case writer, having developed business cases for digitally-savvy corporations operating in Asia, such as Volkswagen, Cathay Pacific, Ctrip, Uber, Alcatel China, Google China, Tencent, HK Stock Exchange, and HK Airport. His cases "Keda's SAP Implementation" and "Google in China (B)" were best sellers at Ivey Business School Publishing and European Case Clearing House, respectively. His most recent cases on Cathay Pacific's IT outsourcing journey and Volkswagen's AI vision were published in 2019.



Journal Publications and Reviews

Harrigan, Paul; Miles, Morgan P.; Fang, Yulin; Roy, Sanjit K. / The role of social media in the engagement and information processes of social CRM. October 2020; In: International Journal of Information Management. Vol. 54

Chan, Chun Kwong; Fang, Yulin; Li, Huifang / Relative advantage of interactive electronic banking adoption by premium customers: The moderating role of social capital. 2020; In: Internet Research. Vol. 30, No. 2, pp. 357-379

Zheng, Qian; Gu, Dongxiao; Liang, Changyong; Fang, Yulin / Impact of a firm's physical and knowledge capital intensities on its selection of a cloud computing deployment model. December 2019; In: Information and Management.

Zhang, Xiaojie; Fang, Yulin; He, Wei; Zhang, Yixiang; Liu, Xinmei / Epistemic Motivation, Task Reflexivity, and Knowledge Contribution Behavior on Team Wikis: A cross-level moderation model. May 2019; In: Journal of the Association for Information Science and Technology. Vol. 70, No. 5, pp. 448-461

LI, Huifang; FANG, Yulin; LIM, Kai Hin; Wang, Youwei / Platform-Based Function Repertoire, Reputation, and Sales Performance of E-Marketplace Sellers. March 2019; In: MIS Quarterly: Management Information Systems. Vol. 43, No. 1, pp. 207-236

Fang, Yulin; Henfridsson, Ola; Jarvenpaa, Sirkka L. / Editorial on Generating Business and Social Value from Digital Entrepreneurship and Innovation. December 2018; In: Journal of Strategic Information Systems. Vol. 27, No. 4, pp. 275-277

Fang, Yulin; Lim, Kai H.; Qian, Ying; Feng, Bo / SYSTEM DYNAMICS MODELING FOR INFORMATION SYSTEMS RESEARCH: THEORY DEVELOPMENT AND PRACTICAL APPLICATION. December 2018; In: MIS Quarterly: Management Information Systems. Vol. 42, No. 4, pp. 1303-1329

Dong, Maggie Chuoyan; Fang, Yulin; Straub, Detmar W. / The impact of institutional distance on the joint performance of collaborating firms: The role of adaptive interorganizational systems. June 2017; In: Information Systems Research. Vol. 28, No. 2, pp. 309-331

GUO, SHANSHAN; GUO, XITONG; FANG, YULIN; VOGEL, DOUG / How Doctors Gain Social and Economic Returns in Online Health-Care Communities: A Professional Capital Perspective. April 2017; In: Journal of Management Information Systems. Vol. 34, No. 2, pp. 487-519

Dong, Maggie Chuoyan; Ju, Min; Fang, Yulin / Role hazard between supply chain partners in an institutionally fragmented market. September 2016; In: Journal of Operations Management. Vol. 46, pp. 5-18

Sun, Heshan; Fang, Yulin; Zou, Haiyun (Melody) / Choosing a Fit Technology: Understanding Mindfulness in Technology Adoption and Continuance. June 2016; In: Journal of the Association of Information Systems. Vol. 17, No. 6, pp. 377-412

Wang, F.Xiao-Hua (Frank); Fang, Yulin; Qureshi, Israr; Janssen, Onne / Understanding employee innovative behavior: Integrating the social network and leader-member exchange perspectives. April 2015; In: Journal of Organizational Behavior. Vol. 36, No. 3, pp. 403-420

Fang, Yulin; Qureshi, Israr; Sun, Heshan; McCole, Patrick; Ramsey, Elaine; Lim, Kai H. / Trust, satisfaction, and online repurchase intention: The moderating role of perceived effectiveness of e-commerce institutional mechanisms. June 2014; In: MIS Quarterly: Management Information Systems. Vol. 38, No. 2, pp. 407-427

Sun, Yongqiang; Fang, Yulin; Lim, Kai H.; Straub, Detmar / User satisfaction with information technology service delivery: A social capital perspective. December 2012; In: Information Systems Research. Vol. 23, No. 4, pp. 1195-1211

Zhou, Zhongyun; Fang, Yulin; Vogel, Douglas; Jin, Xiao-Ling; Zhang, Xi / Attracted to or locked in? predicting continuance intention in social virtual world services. July 2012; In: Journal of Management Information Systems. Vol. 29, No. 1, pp. 273-306

Qureshi, Israr; Fang, Yulin / Socialization in Open Source Software Projects: A Growth Mixture Modeling Approach. January 2011; In: Organizational Research Methods. Vol. 14, No. 1, pp. 208-238

Fang, Yulin; Jiang, Guo-Liang Frank; Makino, Shige; Beamish, Paul W. / Multinational firm knowledge, use of expatriates, and foreign subsidiary performance. January 2010; In: Journal of Management Studies. Vol. 47, No. 1, pp. 27-54

Colazo, Jorge A.; Fang, Yulin / Following the Sun: Temporal dispersion and performance in open source software project teams. 2010; In: Journal of the Association of Information Systems. Vol. 11, No. 11, pp. 684-707

Fang, Yulin; Neufeld, Derrick / Understanding sustained participation in open source software projects. April 2008; In: Journal of Management Information Systems. Vol. 25, No. 4, pp. 9-50

Yulin, Fang; Wade, Michael; Delios, Andrew; Beamish, Paul W. / International diversification, subsidiary performance, and the mobility of knowledge resources. October 2007; In: Strategic Management Journal. Vol. 28, No. 10, pp. 1053-1064

Chapters, Conference Papers, Creative and Literary Works

Zeng, Jicheng; Fang, Yulin; Li, Huifang; Wang, Youwei / Which Collective Signals Drive High Performance in the E-Marketplace? A Confgurational Perspective. June 2020; PACIS 2020 Proceedings: Pacifc Asia Conference on Information Systems (PACIS) .

Li, Huifang; Zeng, Jicheng; Fang, Yulin; Wang, Youwei / Understanding the Competitive Dynamics in Emarketplace: An Action Sequence Analysis Approach. June 2020; PACIS 2020 Proceedings: Pacifc Asia Conference on Information Systems (PACIS) .

Li, Mengyi; Li, Huifang; Fang, Yulin; Wang, Youwei; Min, Qingfei / Pricing-oriented Web Technologies and Product Returns in the E-marketplace: The Moderating Role of Seller Reputation. December 2019; ICIS 2019 Proceedings.

Luo, Dan; Fang, Yulin; Song, Peijian; Wang, Chong / The Impact of Digital Platform Rapid Release Strategy on App Update Behavior: An Empirical Study of Firefox. December 2019; 40th International Conference on Information Systems, ICIS 2019.

Zou, Haiyun Melody; Fang, Yulin; Sun, Heshan; Lim, Kai H. / From usage to contribution: a synthesized typology of technology extra-role behavior. December 2018; ICIS 2018 Proceedings .

Chiao, Yuchi; Xu, Ting; Zhou, Jingmei; Fang, Yulin / Supply chain collaboration, agility and performance: The moderating effect of environmental uncertainty. December 2018; International Conference on Information Systems 2018, ICIS 2018.

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