People and Research People

People Details

Dr. LAM Chak Fu


Associate Professor

10-247, Lau Ming Wai Academic Building, City University of Hong Kong
+852 34427954
+852 34420309
Public CV

Research Areas

Communication: Voice behavior
Well-being: Vigor and energy at work


PhD - Management (University of Michigan)
BA - Psychology / Economics (Middlebury College)
International Baccalaureate (Li Po Chun United World College)


Chak Fu Lam is an associate professor of management at the City University of Hong Kong. He earned his Ph.D. from the University of Michigan’s Ross School of Business. His research focuses on voice behavior, with a particular focus on why employees may express ideas and how it matters in organization.

Faculty Positions

PeriodDepartment - InstitutionPosition
7/2019 - NowManagement - City University of Hong KongAssociate Professor
7/2017 - 6/2019Management - City University of Hong KongAssistant Professor
8/2013 - 6/2017Management - Suffolk UniversityAssistant Professor


Award TitleInstitution
College of Business First Year Lecture Teaching AwardCity University of Hong Kong
HHA Services ScholarshipHHA Services
Suffolk University Leadership Life Changer AwardSuffolk University
Spivy Hall FellowshipUniversity of Michigan
Outstanding Reviewer AwardAcademy of Management (OB)
Logan Family ScholarshipMiddlebury College
Davis ScholarshipMiddlebury College
United World College ScholarshipLi Po Chun United World College
Secondary ScholarshipSingapore Ministry of Education
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Teaching Areas

Organizational Behavior


Cross-Cultural Management

Research Grants

PI: "How employees voice", Doctoral Research Grant, (2012), Lam, C. F.

PI: "Customer Service Voice", Doctoral Research Grant, (2008), Lam, C. F.

PI: "Autonomy Orientation", Psi Chi Undergraduate Research Grant, (2006), Lam, C. F., & Gurland, S.

Supervisory Experience

6/2019PhD Thesis

Administrative Assignments

3/2019 - NowCollege of Business Global BusinessProgram Director
12/2018 - NowPh.D. Recruiting CommitteeMember
9/2018 - NowDepartment Selection CommitteeMember
9/2018 - NowCollege BoardMember


Journal Publications and Reviews

Zhang, Long; Fan, Chuanhao; Deng, Yulin; Lam, Chak Fu; Hu, Enhua; Wang, Lingyun / Exploring the interpersonal determinants of job embeddedness and voluntary turnover: A conservation of resources perspective. July 2019; In: Human Resource Management Journal. Vol. 29, No. 3, pp. 413-432

Lam, Chak Fu; Lee, Cynthia; Sui, Yang / Say It as It Is: Consequences of Voice Directness, Voice Politeness, and Voicer Credibility on Voice Endorsement. May 2019; In: Journal of Applied Psychology. Vol. 104, No. 5, pp. 642-658

Lam, Chak Fu; Rees, Laura; Levesque, Laurie L.; Ornstein, Suzyn / Shooting from the hip: A habit perspective of voice. July 2018; In: Academy of Management Review. Vol. 43, No. 3, pp. 470-486

Zhang, Long; Lam, Chak Fu; Deng, Yulin / Leader–member exchange and guanxi are not the same: differential impact of dyadic relationships on fit perceptions, helping behavior, and turnover intention. 2017; In: International Journal of Human Resource Management. Vol. 28, No. 7, pp. 1005-1030

Lam, Chak Fu; Wan, Wylie H.; Roussin, Christopher J. / Going the Extra Mile and Feeling Energized: An Enrichment Perspective of Organizational Citizenship Behaviors. March 2016; In: Journal of Applied Psychology. Vol. 101, No. 3, pp. 379-391

Lam, Chak Fu; Liang, Jian; Ashford, Susan J.; Lee, Cynthia / Job insecurity and organizational citizenship behavior: Exploring curvilinear and moderated relationships. March 2015; In: Journal of Applied Psychology. Vol. 100, No. 2, pp. 499-510

Lam, Chak Fu; Mayer, David M. / When do employees speak up for their customers? A model of voice in a customer service context. August 2014; In: Personnel Psychology. Vol. 67, No. 3, pp. 637-666

Lam, Chak Fu; Spreitzer, Gretchen; Fritz, Charlotte / Too much of a good thing: Curvilinear effect of positive affect on proactive behaviors. May 2014; In: Journal of Organizational Behavior. Vol. 35, No. 4, pp. 530-546

Quinn, Ryan W.; Spreitzer, Gretchen M.; Lam, Chak Fu / Building a Sustainable Model of Human Energy in Organizations: Exploring the Critical Role of Resources. June 2012; In: Academy of Management Annals. Vol. 6, No. 1, pp. 337-396

Lam, Chak Fu; DeRue, D. Scott; Karam, Elizabeth P.; Hollenbeck, John R. / The impact of feedback frequency on learning and task performance: Challenging the ‘‘more is better’’ assumption. November 2011; In: Organizational Behavior and Human Decision Processes. Vol. 116, No. 2, pp. 217-228

Fritz, Charlotte; Lam, Chak Fu; Spreitzer, Gretchen M. / It's the Little Things That Matter: An Examination of Knowledge Workers' Energy Management. August 2011; In: Academy of Management Perspectives. Vol. 25, No. 3, pp. 28-39

Lam, Chak Fu; Gurland, Suzanne T. / Self-determined work motivation predicts job outcomes, but what predicts self-determined work motivation?. August 2008; In: Journal of Research in Personality. Vol. 42, No. 4, pp. 1109-1115

Chapters, Conference Papers, Creative and Literary Works

Leicht-Deobald, Ulrich; Lam, Chak Fu / "A Moderated Mediation Model of Team Boundary Activities, Team Emotional Energy, and Team Innovation". August 2016; 76th Annual Meeting of the Academy of Management, AOM 2016. pp. 231-236

Sui, Yang; Lam, Chak Fu; Lyu, Yijing; Lee, Cynthia / Task conflict and voice behavior: A curvilinear relationship. August 2016; 76th Annual Meeting of the Academy of Management, AOM 2016. pp. 916-921

Hofer, Barbara K.; Lam, Chak Fu; Delisi, Alex / Understanding evolutionary theory: The role of epistemological development and beliefs. 2012; Epistemology and Science Education: Understanding the Evolution vs. Intelligent Design Controversy. pp. 95-110

Spreitzer, Gretchen M.; Lam, Chak Fu; Quinn, Ryan W. / Human Energy in Organizations: Implications for POS from Six Interdisciplinary Streams. August 2011; The Oxford Handbook of Positive Organizational Scholarship.

Spreitzer, Gretchen M.; Lam, Chak Fu; Fritz, Charlotte / Engagement and human thriving: Complementary perspectives on energy and connections to work. March 2010; Work Engagement: A Handbook of Essential Theory and Research. pp. 132-148

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