Address
10-247, Lau Ming Wai Academic Building, City University of Hong Kong
Phone
+852 34427954
Fax
+852 34420309
Email
Personal Web
https://www.cb.cityu.edu.hk/staff/chakflam/
Research Areas
Communication: Voice behavior
Well-being: Vigor and energy at work
Qualifications
PhD - Management (University of Michigan)
BA - Psychology / Economics (Middlebury College)
International Baccalaureate (Li Po Chun United World College)
Biography
Chak Fu Lam is a Professor of Management at the City University of Hong Kong. He earned his Ph.D. from the University of Michigan’s Ross School of Business. His research focuses on voice behavior, with a particular focus on why employees may express ideas and how it matters in organization.
Faculty Positions
| Period | Department - Institution | Position |
|---|---|---|
| 7/2024 - Now | Management - City University of Hong Kong | Professor |
| 7/2019 - 6/2024 | Management - City University of Hong Kong | Associate Professor |
| 7/2017 - 6/2019 | Management - City University of Hong Kong | Assistant Professor |
| 8/2013 - 6/2017 | Management - Suffolk University | Assistant Professor |
Awards
| Award Title | Institution |
|---|---|
| 40-Under-40 MBA Professor | Poets&Quants |
| Assurance of Learning Award | City University of Hong Kong(College of Business ) |
| Reviewer Award | Journal of Applied Psychology |
| First Year Lecture Teaching Award | City University of Hong Kong(College of Business) |
| HHA Services Scholarship | HHA Services |
| Suffolk University Leadership Life Changer Award | Suffolk University |
| Spivy Hall Fellowship | University of Michigan |
| Outstanding Reviewer Award | Academy of Management (OB) |
| Logan Family Scholarship | Middlebury College |
| Davis Scholarship | Middlebury College |
| United World College Scholarship | Li Po Chun United World College |
| Secondary Scholarship | Singapore Ministry of Education |
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Teaching Areas
Organizational Behavior
Leadership
Cross-Cultural Management
Change management
Research Grants
PI: "Overcoming cultural status disadvantage in multicultural teams: The role of leader global identity", Hong Kong General Research Fund, (2023), Lam, C. F.
PI: "Challenging the status quo in a non-challenging way: A dominance complementarity view of voice inquiry", Hong Kong General Research Fund, (2022), Lam, C. F.
co-PI: "Study of the Contingent Effects of Entrepreneurial Team Energy and Resilience on Entrepreneurial Persistence under Uncertainty", Chinese National Science Foundation, (2021), Lam, C. F.
PI: ""I'm not good enough": A self-verification Perspective on Why and When Employees may Provoke Abusive Supervision", Strategic Research Grant, (2021), Lam, C. F.
co-PI: "I like my boss’s boss but not my boss: The effect of skip-level participative leadership on performance and the role of exchanges with different leaders", Hong Kong General Research Fund, (2020), Lam, C. K., & Lam, C. F.
PI: "Voice Habit: Dimensions, Measurement, and Validation", Strategic Research Grant, (2019), Lam, C. F.
PI: "Voice Habit: Dimensions, Measurement, and Validation", CityU Start-up grant, (2017), Lam, C. F.
PI: "How employees voice", Doctoral Research Grant, (2012), Lam, C. F.
PI: "Customer Service Voice", Doctoral Research Grant, (2008), Lam, C. F.
PI: "Autonomy Orientation", Psi Chi Undergraduate Research Grant, (2006), Lam, C. F., & Gurland, S.
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Supervisory Experience
| Period | Nature |
|---|---|
| 2023 - 2024 | DBA Thesis - Jojo Wong |
| 2022 - 2024 | PhD Thesis - Ziwei Wang |
| 2021 - 2024 | DBA Thesis - Alfred Mu |
| 2018 - 2023 | PhD Thesis - Qiying (Sakura) Du |
Administrative Assignments
| Period | Name | Position |
|---|---|---|
| 8/2024 - Now | Master of Business Administration (MBA) | Director |
| 12/2018 - Now | Ph.D. Recruiting Committee | Member |
| 9/2018 - Now | Department Selection Committee | Member |
| 9/2018 - Now | College Board | Member |
| 1/2024 - 7/2024 | Master of Business Administration (MBA) | Associate Director |
| 5/2020 - 12/2023 | Master of Arts Global Business Management (MAGBM) | Program Director |
| 3/2019 - 7/2020 | College of Business Global Business | Program Director |
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External Academic Activities
| Period | Organizer | Country / Region | Role |
|---|---|---|---|
| 2023 - Now | Academy of Management Review | United States of America | Associate Editor |
| 2022 - Now | Journal of Organizational Behavior | United States of America | Editorial Board |
| 2022 - Now | Management and Organization Review | United States of America | Editorial Board |
| 2021 - Now | Journal of Applied Psychology | United States of America | Editorial Board |
Publications
Journal Publications and Reviews
LAM, Chak Fu; LAZZARINI, Sergio G.; STEPHENS, John Paul / Editors’ Comments: Voices from the Periphery: Barriers to Publication in AMR and Opportunities for Inclusion. January 2025; In: Academy of Management Review. Vol. 50, No. 1, pp. 1-6
Newton, Daniel W.; Sessions, Hudson; Lam, Chak Fu; Welsh, David T.; Wu, Wen / Loaded Down From Speaking Up: A Resource-Based Examination of Voicer Regret Following Supervisor Delegation. May 2024; In: Journal of Management. Vol. 50, No. 5, pp. 1911-1938
Romney, Alexander C.; Heydarifard, Zahra; Lam, Chak Fu / Reconciling Competing Perspectives About How Undermining at Home Influences Speaking Up at Work. April 2024; In: Journal of Business and Psychology. Vol. 39, No. 2, pp. 513-526
Lam, Chak Fu; Romney, Alexander C.; Newton, Daniel W.; Wu, Wen / Challenging the status quo in a non-challenging way: A dominance complementarity view of voice inquiry. 2024; In: Personnel Psychology. Vol. 77, No. 3, pp. 1235-1264
Kim, You Jin; Lam, Chak Fu; Oh, Jo (Kyoungjo); Sohn, Wonbin / Employee Constructive Voice: An Integrative Review and a Dyadic Approach. January 2023; In: Journal of Management. Vol. 49, No. 1, pp. 430–473
Lam, Chak Fu; Johnson, Hana Huang; Song, Lynda J.; Wu, Wen; Lee, Cynthia; Chen, Ziguang / More depleted, speak up more? A daily examination of the benefit and cost of depletion for voice behavior and voice endorsement. July 2022; In: Journal of Organizational Behavior. Vol. 43, No. 6, pp. 983-1000
Leicht-Deobald, Ulrich; Lam, Chak Fu; Bruch, Heike; Kunze, Florian; Wu, Wen / Team boundary work and team workload demands: Their interactive effect on team vigor and team effectiveness. July 2022; In: Human Resource Management. Vol. 61, No. 4, pp. 465-488
Zhang, Long; Fan, Chuanhao; Deng, Yulin; Lam, Chak Fu; Hu, Enhua; Wang, Lingyun / Exploring the interpersonal determinants of job embeddedness and voluntary turnover: A conservation of resources perspective. July 2019; In: Human Resource Management Journal. Vol. 29, No. 3, pp. 413-432
Lam, Chak Fu; Lee, Cynthia; Sui, Yang / Say It as It Is: Consequences of Voice Directness, Voice Politeness, and Voicer Credibility on Voice Endorsement. May 2019; In: Journal of Applied Psychology. Vol. 104, No. 5, pp. 642-658
Lam, Chak Fu; Rees, Laura; Levesque, Laurie L.; Ornstein, Suzyn / Shooting from the hip: A habit perspective of voice. July 2018; In: Academy of Management Review. Vol. 43, No. 3, pp. 470-486
Zhang, Long; Lam, Chak Fu; Deng, Yulin / Leader–member exchange and guanxi are not the same: differential impact of dyadic relationships on fit perceptions, helping behavior, and turnover intention. 2017; In: International Journal of Human Resource Management. Vol. 28, No. 7, pp. 1005-1030
Lam, Chak Fu; Wan, Wylie H.; Roussin, Christopher J. / Going the Extra Mile and Feeling Energized: An Enrichment Perspective of Organizational Citizenship Behaviors. March 2016; In: Journal of Applied Psychology. Vol. 101, No. 3, pp. 379-391
Lam, Chak Fu; Liang, Jian; Ashford, Susan J.; Lee, Cynthia / Job insecurity and organizational citizenship behavior: Exploring curvilinear and moderated relationships. March 2015; In: Journal of Applied Psychology. Vol. 100, No. 2, pp. 499-510
Lam, Chak Fu; Mayer, David M. / When do employees speak up for their customers? A model of voice in a customer service context. August 2014; In: Personnel Psychology. Vol. 67, No. 3, pp. 637-666
Lam, Chak Fu; Spreitzer, Gretchen; Fritz, Charlotte / Too much of a good thing: Curvilinear effect of positive affect on proactive behaviors. May 2014; In: Journal of Organizational Behavior. Vol. 35, No. 4, pp. 530-546
Quinn, Ryan W.; Spreitzer, Gretchen M.; Lam, Chak Fu / Building a Sustainable Model of Human Energy in Organizations: Exploring the Critical Role of Resources. June 2012; In: Academy of Management Annals. Vol. 6, No. 1, pp. 337-396
Lam, Chak Fu; DeRue, D. Scott; Karam, Elizabeth P.; Hollenbeck, John R. / The impact of feedback frequency on learning and task performance: Challenging the ‘‘more is better’’ assumption. November 2011; In: Organizational Behavior and Human Decision Processes. Vol. 116, No. 2, pp. 217-228
Fritz, Charlotte; Lam, Chak Fu; Spreitzer, Gretchen M. / It's the Little Things That Matter: An Examination of Knowledge Workers' Energy Management. August 2011; In: Academy of Management Perspectives. Vol. 25, No. 3, pp. 28-39
Lam, Chak Fu; Gurland, Suzanne T. / Self-determined work motivation predicts job outcomes, but what predicts self-determined work motivation?. August 2008; In: Journal of Research in Personality. Vol. 42, No. 4, pp. 1109-1115
Chapters, Conference Papers, Creative and Literary Works
Zhang, Melody J.; Ling, Chu-Ding ; Lam, Catherine K.; Lam, Chak Fu / How and When are Frequent Voicers Treated Badly? Employee Voice Behavior and Coworker Victimization. August 2022; 82nd Annual Meeting of the Academy of Management Proceedings.
Lam, Chak Fu; Rees, Laura L.; Du, Qiying / The Benefits of Speaking Up More Versus Less Over Time: Consequences of Voice Trajectories. August 2019; Academy of Management Proceedings.
Leicht-Deobald, Ulrich; Lam, Chak Fu / "A Moderated Mediation Model of Team Boundary Activities, Team Emotional Energy, and Team Innovation". August 2016; 76th Annual Meeting of the Academy of Management, AOM 2016. pp. 231-236
Sui, Yang; Lam, Chak Fu; Lyu, Yijing; Lee, Cynthia / Task conflict and voice behavior: A curvilinear relationship. August 2016; 76th Annual Meeting of the Academy of Management, AOM 2016. pp. 916-921
Hofer, Barbara K.; Lam, Chak Fu; Delisi, Alex / Understanding evolutionary theory: The role of epistemological development and beliefs. 2012; Epistemology and Science Education: Understanding the Evolution vs. Intelligent Design Controversy. pp. 95-110
Spreitzer, Gretchen M.; Lam, Chak Fu; Quinn, Ryan W. / Human Energy in Organizations: Implications for POS from Six Interdisciplinary Streams. August 2011; The Oxford Handbook of Positive Organizational Scholarship.
Spreitzer, Gretchen M.; Lam, Chak Fu; Fritz, Charlotte / Engagement and human thriving: Complementary perspectives on energy and connections to work. March 2010; Work Engagement: A Handbook of Essential Theory and Research. pp. 132-148
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